Dear Guests,

Welcome to this apartment, I’m beyond excited to have you!
I joined the Airbnb and booking.com community as a host summer 2021. I'm still in a
learning process so don’t hesitate to give me feedback, good or bad. In the past few years, I
have had good memories renting while travelling myself, and now I’m happy to give others
the same possibilities with my own home. I think it’s a great way to discover the city. I have
so many great memories attached to my home, and I hope that you will too. I like the fact
that you can give and get reviews, that gives both the customers and guests a better chance
for a better experience and make the most of their stay.
In this manual, you’ll find lots of useful information that I've compiled to help my guests.
From instructions on how to use the appliances to recommendations for nearby restaurants
and shopping areas, I've got it all covered.

Have a great stay!

Sincerely, Kai

CHECK-IN AND CHECK-OUT TIMES
Check-in is from 5:00 pm and check-out is until 11:00 am. I would really appreciate it if you
could stick to these times.

PARKING INSTRUCTIONS
There is no separate parking place available for the apartment. There’s a underground pay
parking available close to the house called “Fjellet P-Hus. Link to googlemaps;
https://g.co/kgs/odX46Ja

WIFI DETAILS
The WIFI network name is “Bossa_apartment” and the password is “Bossamaskin1”.

HOUSE RULES
I kindly ask you to read the house rules carefully and keep them in mind during your stay.
1. No parties or events allowed.
2. No smoking inside.
3. No pets allowed, unless agreed on forehand.
4. Don’t use studded shoes inside, take them off outside. Don’t walk on the tiles in the
entrance with them, they will make marks.
5. No unregistered guests allowed in the house.
6. Please use the kitchen area for eating.
7. Quiet after 11.00 pm. It’s a lot of families with small children in the neighborhood, show
respect.
8. Please leave the heating on when you leave.

10. To lock the door, hold the chip over the lock and then turn the knob. Take good care of
the key, a lost key will result in a fee of 50 EUR. Leave the key in the keybox when you check
out.
11. Please put the dishes in the washer before you leave. Leave the kitchen as you found it
when you arrived.
12. Empty your trash before you leave and put it in garbage bin.
13. No illegal drugs allowed in the house.
14. Please remove your bed linen and place it in the bathroom floor when leaving.
15. Please read/google the instruction manuals for the electric articles if you’re unsure how
to use them.
17. Please use baking paper in the stove while cooking.

HEATING
Each room has an electronic heating panel located on the wall. You can adjust the desired temperature using the up/down buttons on the panel.

When you change the temperature, the display will briefly show the set temperature. After a few seconds it switches back to showing the actual temperature in the room. Because of this, it may look like the temperature you set did not “stick”, but it has been registered.

Please allow some time for the room temperature to adjust. If the room becomes too warm, you can open a window for a short time to let some of the warm air out.

VENTILATION
In the hallway there is a ventilation unit that circulates fresh air throughout the apartment. This should normally be left turned on, as it helps maintain good air quality and also provides a small amount of background heating.

WASHER
The washer is in the bathroom. Use one spoon of detergent. Read instruction manuals in the bedroom drawer on how to
use it.

TV
Turn on the TV with the remote. Ensure that HDMI is selected by pressing the input button
on the remote.

GARBAGE
There are rubbish bins in the garage in the 1st floor. See the last pages of the check-in manual for photos. Take the elevator or stairs down. You will see them. Please use correct plastic bags for recycling waste correctly.

LOCAL TRANSPORT INFORMATION
The house is located in the middle of the city center. Theres several attractions to choose
from, Polaria Aquarium, Northern Norway Art Museum, Polar Museum. It's also a 15-
minute walk south to Telegrafbukta. This is a good spot with sea view to watch the northern
lights. However, many people like to go outside the city to avvoid the light pollution from
the city itself.
If you want to take the cable car called “Fjellheisen” you’ll need to cross the bridge that
would take 15 minutes walk. It offers you a stunning view over the Tromsø Island. In the
summer it's also possible to hike and use Sherpa stone stairs that’s covered most of the way
up. In the winther it’s best to use the cable car.

However, if you’d like to venture a bit farther, I recommend using the local public transport
system to reach outside the city. You can pay your fare and check schedules with “Svipper”
application. Google maps is also good to check schedules.
The phone number to taxi is +47 03011. The apartment adress is Parkgata 15.

SIGHTS TO SEE AND THINGS TO DO
Tromsø has many well-known tourist attractions - from the cable car Fjellheisen, Polar
Museum, Ishavskatedralen Church, Ersfjorden, Botanical Garden, Prestvannet, Tromsø
Domkirke - but it also has a surprising variety of hidden gems.
Also maybe you want to do explore the nature and do some dogsledding at Tromsø
Villmarkssenter. Tromsø friluftssenter also offers some trips. I suggest you check trip
advisor and use google to explore the possibilities.

If you want to discover the neighborhood that encircles the house, I recommend taking a
walk to Telegrafbukta.

My favorite restaurant in centrum is T-tapas. It offers nice tapas mainly grilled on a “josper
charcoal grill”. If you want perfect start on the day there is a nice café with really good
coffee called Risø kaffebar located in centrum.
If shopping is your jam, I recommend checking out the Jekta and K1 shopping center near
the airport. There's also a Nerstranda shopping center closer to the house, in Tromsø
centrum.

EMERGENCY INFORMATION
Should you encounter any sort of emergency during your stay, please contact the local
authorities immediately.
Emergency telephone number POLICE: 112
Regular number police: +47 02800

Emergency telephone number AMBULANCE: 113
Regular number emergency room: +47 776 29 540

Emergency telephone number FIRE DEPARTMENT: 110
Regular number fire department 777 90 000

The fire extinguisher is located in the bedroom. If the fire alarm is anyhow activated you
have to leave the apartment. When everything is under control the fire alarm needs to be
deactivate close to the main entrance on the alarm panel located next to the main door.
In case of water leakage there is a main stopcock for the water inside the bathroom.
Contact the host immediately.

In case of any problems with electricity the fuse box is inside the apartment in the entrance.
The WIFI router is also located here. This issues must be adressed to you host.

CONTACT DETAILS
I hope I got the most covered and I hope you enjoy your stay. If you have any questions or
think I should add some more to this sheet, please feel free to get in touch with me through
chat function of the platform you booked with, whatsapp, or telephone +47 993 94 921.

FAQ – FREQUENTLY ASKED QUESTIONS
The cooking hob suddenly stopped working?
Above the cooking hob there is a small white box that detects hot temperatures. If it’s to hot it
activates and cut power. Push the white button for 3-4 seconds to reset it. The cooking should
now work again.

We got a bill with road tolls for the car after we got home?

In Tromsø there are road tolls. In the rush periods 0630-0900 and 1500-1700 Monday-Friday
there is rush period tolls. In the weekends the rates are standard. On the Norwegian public
holidays, it is also standard rates. You can travel the zones for one hour after a passing.

For a standard car:
Rush period: 36 NOK
Outside rush period: 12 NOK.
This is the sones and toll boths. The apartment is inside zone 1;

House manual Parkgata 15-201